Shipping policy
Shipping policy
-
Delivery We deliver all over Pakistan. Orders are dispatched within 2–3 working days. Personalised items may take 1–2 days longer because they are made to order. Delivery then takes 3-4 working days, depending on your city.
- Payment Pay securely online by card, Raast, JazzCash or Easypaisa] at checkout. Personalised pieces are made to order, so they need full payment online. Cash on delivery is available on ready-made pieces only.
- Delivery charges Delivery charges are shown at checkout before you place your order.
- Tracking Once your order is dispatched, we will send you its tracking number by WhatsApp/SMS.
- Order confirmation We may message or call you to confirm your order before dispatch. Please keep your phone on so your order isn't delayed.
- Questions WhatsApp 0333 0104809 or email support@shopzilver.com.
The returns section inside today's shipping policy, with its 30-day returns and prepaid return labels, contradicts the refund policy. The new shipping policy above drops it.